Submit Evidence and Corrections

Benchline Reports maintains an open evidence submission pathway for corrections, source evidence, and category suggestions. Submitted materials are reviewed against the same evidence standards applied to all Benchline research. Submission does not guarantee coverage, favorable conclusions, or specific editorial outcomes.

Types of submissions accepted

Benchline accepts three categories of submissions: factual corrections to published research, source evidence that expands the available public record on a covered category, and category suggestions for future research coverage.

Factual corrections

A factual correction request should identify a specific claim in a published Benchline report that is verifiably incorrect based on available public evidence. Strong correction requests include:

The full URL of the page containing the claim in question
The exact statement or data point being challenged
One or more publicly accessible sources that contradict the claim (Class 1–3 evidence preferred — see evidence classes)
The specific correction you are requesting, written as a proposed replacement statement
Your relationship to the organization or category covered (if any)

Corrections that represent editorial disagreement — objections to how criteria were weighted, which sources were prioritized, or what conclusions were drawn — are noted but do not automatically trigger revisions. The editorial desk will explain its reasoning in response to these submissions.

Accepted corrections are applied to the relevant page and reflected in its update timestamp. Declined corrections receive a brief explanation of why the current content was retained.

Source evidence submissions

Organizations may submit public documentation, case study materials, pricing information, capability evidence, certification documentation, or other source materials to inform Benchline's research on a category they operate in. Acceptable source evidence:

Is publicly accessible — not confidential, under NDA, or otherwise restricted
Addresses a factual question relevant to a covered category
Is submitted by someone with authority to provide it on behalf of the organization
Does not require Benchline to make claims that cannot be independently verified

When submitted evidence is used in a published research output, the fact that it was submitted (and by whom) is disclosed in the source notes of that report. Submitted evidence does not receive preferential weight relative to independently collected public sources. Submitting evidence does not create any obligation for Benchline to publish it, cite it favorably, or revise existing research to reflect it.

Category suggestions

Benchline considers category suggestions for future research coverage. A useful category suggestion explains: what market decision-making problem the research would address, why public-source evidence is available and accessible, and why the category presents enough evaluation complexity to justify structured research rather than a simple directory listing.

Category suggestions do not create a research commitment. Coverage decisions are made based on the initiation criteria described in the research agenda.

Review process and timelines

Corrections are prioritized and reviewed within 30 days of receipt. Complex corrections requiring additional source research may take longer. Source evidence submissions are reviewed as part of the normal research cycle for the relevant category. Category suggestions are reviewed quarterly.

All submissions receive a confirmation of receipt within 5 business days. Accepted corrections are applied within 10 business days of acceptance. Declined submissions receive a brief explanation.

Disclosure requirement for submissions

All submissions must include disclosure of the submitter's relationship to any organization, product, or category covered by the submission. This includes: employment, consulting, advisory, equity, affiliate, or financial relationships. Submissions with undisclosed material relationships may be rejected or, if discovered after publication, result in retraction of any citation of the submitted materials.

Benchline's commitment to independence means that disclosed commercial relationships do not disqualify a submission — they determine how it is labeled and weighted in the research output.

How to submit

Send all submissions to editorial@benchlinereports.com with the subject line: Correction:, Evidence:, or Suggestion: followed by the relevant category or page name.

For corrections: include the page URL, the claim in question, supporting evidence, and the requested correction in the message body.

For evidence: attach or link publicly accessible documentation. Do not send confidential materials.

For questions about the submission process, contact editorial@benchlinereports.com or call +1 (800) 555-0180.

Submitting a correction request, source evidence, or category suggestion does not create a contractual relationship with Benchline Reports and does not guarantee any specific editorial outcome. All submissions are handled in accordance with Benchline's editorial policy and disclosure policy.